COMMUNICATION SKILLS FOR MENTORS IN SOCIAL BUSINESS
DOI:
https://doi.org/10.17770/sie2020vol5.4868Keywords:
social mentoring, social mentors, digital communication skills, digital social mentoring, menteeAbstract
The word mentor comes from “Mentor”, the old man to whom Odysseus entrusted his house and son Telemachus. Accordingly, mentoring can be assumed as the guidance whereby one person shares their experience and expertise to support other people to progress in their own lives and careers.
Mentoring encompasses supportive relationships finalized to job performance, leadership practices, a career as well as teaching learning-processes.
This paper analyzes the function of mentors in social business and the communication skills they need in using digital media.
This paper aims to give an overview of the various aspects and issues related to social mentoring, focusing on the use of digital communication technologies to assist mentors in providing guidance, knowledge, and support.
It reports and discusses the preliminary results of the desk research carried out by the authors within the EU project DICCMEM.
Downloads
References
Bagnoli, L., & Estache, A. (2019). Mentoring labor market integration of migrants: Policy insights from a survey of mentoring theory and practice (No. 2019-15). ULB--Universite Libre de Bruxelles.
Benton, M., & Glennie, A. (2016). Digital Humanitarianism: How tech entrepreneurs are supporting refugee integration. Migration Policy Institute.
Carruthers, J. (2003). The principles and practice of mentoring. InCaldwell, B., Carter, E. M. (Eds.). The return of the mentor (17-52). Routledge.
Chong, J.Y., Ching, A.H., Renganathan, Y., Lim, W.Q., Toh, Y.P., Mason, S., & Krishna, L.K. (2019). Enhancing mentoring experiences through e-mentoring: a systematic scoping review of e-mentoring programs between 2000 and 2017. Advances in Health Sciences Education, 1-32.
Clutterbuck, D.A., Kochan, F.K., Lunsford, L., Domínguez, N., & Haddock-Millar, J. (Eds.). (2017). The SAGE handbook of mentoring. Sage.
De Cuyper, P., Vandermeerschen, H., Purkayastha, D. (2019). Migrant mentoring to work: defining an old-but-innovative instrument. International Journal of Evidence Based Coaching and Mentoring, 17(2), 108-121.
Ehrich, L. C., Kimbe:r, M. (2016). The purpose and place of mentoring for women managers in organisations: an australian perspective. In Handbook on well-being of working women (225-241). Springer, Dordrecht.
Gill, K. S., Jones, A. (2005). Navigating health in the community, University of Brighton.
Haggard, D.L., Dougherty, T.W., Turban, D.B., & Wilbanks, J.E. (2011). Who is a mentor? A review of evolving definitions and implications for research. Journal of management, 37(1), 280-304.
Hansford, B., Tennent, L., & Ehrich, L.C. (2002). Business mentoring: help or hindrance? Mentoring and tutoring, 10(2), 101-115.
Harzing, A.W. (2013). A preliminary test of Google Scholar as a source for citation data: a longitudinal study of Nobel Prize winners. Scientometrics, 94(3), 1057-1075.
Harzing, A.W., & Alakangas, S. (2017). Microsoft Academic: is the phoenix getting wings? Scientometrics, 110(1), 371-383.
Kram, K.E. (1983). ‘Phases of the mentor relationship’, Academy of Management Journal, 26, 608-625.
Kumar, P. (Ed.). (2018). Exploring dynamic mentoring models in India. Springer International Publishing.
Megginson, D. (2006). Mentoring in action: A practical guide. Development and Learning in Organizations: An International Journal, 20(5).
Moher, D., Liberati, A., Tetzlaff, J., Altman, D.G., & Prisma Group. (2009). Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. PLoS medicine, 6(7). Retrieved from
http://journals.plos.org/plosmedicine/article?id=10.1371/journal.pmed.1000097.
Neely, A.R., Cotton, J., & Neely, A.D. (2017). E-mentoring: A model and review of the literature. AIS Transactions on Human-Computer Interaction, 9(3), 220-242.
Omonijo, D.O., Adetola, O.B., Lawal, A.S., Anyaegbunam, M.C., Odukoya, J.A., & Olowookere, E.I. (2019). An Exploratory Study of Igbo Business Mentoring (Nwa Boy) for Establishing Small-Scale Enterprise: Panacea to Youth Unemployment in South-East Geo-Political Zone of Nigeria. The Journal of Social Sciences Research, 5(4), 1103-1115.
Ponum, M., Samad, S., & Ramzan, R. (2018). E-Mentoring. In Mentorship Strategies in Teacher Education (112-135). IGI Global.
Prieto-Flores, Ò., & Gelis, J. F. (2018). What type of impact could social mentoring programs have? An exploration of the existing assessments and a proposal of an analytical framework. Pedagogía Social. Revista Interuniversitaria, (31), 153-167.
Social Mentoring Research Group. (2007). Towards an understanding of Mentoring, Social Mentoring and Befriending (Practice Briefing Paper). Brighton: University of Brighton/Equal Brighton and Hove. Retrieved from file:///C:/Users/gilma/AppData/Local/Temp/SocialMentoringBristol.pdf; last accessed 01.19.2020.
Zvaigzne, A., & Kotane, I. (2019). Mentoring as one of the Prerequisites for the Development of the Entrepreneurial Environment. In Proceedings of the 12th International Scientific and Practical Conference, Volume I, 363.
