Katelo, Iveta, Irēna Kokina, and Vitālijs Raščevskis. “SERVICE QUALITY IN THE PUBLIC SERVICE OF LATVIA”. SOCIETY. INTEGRATION. EDUCATION. Proceedings of the International Scientific Conference 6 (May 28, 2021): 293–311. Accessed November 15, 2024. https://journals23.rta.lv/index.php/SIE/article/view/6282.