Vasilev V. THE IMPACT OF HUMAN CAPITAL ON STRATEGIC PLANNIG AND IMPLEMENTATION OF CRM FOR ENHANCING CUSTOMER REALITIONSHIP IN ENVEROUMENT AND RESOURCES. ETR [Internet]. 2024 Jun. 22 [cited 2024 Nov. 21];1:408-12. Available from: https://journals23.rta.lv/index.php/ETR/article/view/7997