Robalino-López, Andrés, Daniel Real, and Zanna Aniscenko. 2019. “A METHODOLOGY TO DIAGNOSE ICT GOVERNANCE PROCESS BASED ON ISO IEC 38500 STANDARD. CASE STUDY: ECUADORIAN RETAIL ORGANIZATION”. ENVIRONMENT. TECHNOLOGIES. RESOURCES. Proceedings of the International Scientific and Practical Conference 2 (June): 119-25. https://doi.org/10.17770/etr2019vol2.4176.